Privacy Policy

1. Introduction

Welcome to Riverhill AI. Your privacy is important to us. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you use our website (riverhill.ai) and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

2.1 Personal Data

We may collect personal data that you provide directly to us, such as:

Account Information: Name, email address, and other contact details when you create an account.
Payment Information: Credit card information for billing purposes.
Communication Data: Any communication you send to us, including support requests and feedback.

2.2 Usage Data

We automatically collect certain data when you use the Service, such as:

Log Data: IP address, browser type, operating system, and usage details.
Cookies: We use cookies to enhance your experience and analyze site traffic. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use your information to:

Provide, operate, and maintain the Service.
Process transactions and manage subscriptions.
Improve our Service and develop new features.
Communicate with you, including sending updates and promotional information.
Respond to your support requests and inquiries.
Ensure compliance with legal obligations.

4. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

Service Providers: We may share information with third-party vendors who assist us in operating the Service and processing transactions.
Large Language Model Providers: We use large language models from OpenAI, Anthropic, and Meta to process users' chats. These providers do not store identity information about our users.
Legal Requirements: We may disclose information to comply with legal obligations or protect our rights.
Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred as part of that transaction.

5. Data Security

We implement security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal data as long as your account is active or as needed to provide you with the Service. If you wish to delete your personal data, you can contact us at support@riverhill.ai, and we will delete your data upon request, unless we are required to retain it to comply with legal obligations.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: Request access to your personal data.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data under certain circumstances.
Objection: Object to the processing of your personal data under specific conditions.

To exercise these rights, please contact us at support@riverhill.ai.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Policy on our website. You are advised to review this Policy periodically for any changes. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@riverhill.ai.

By using the Riverhill AI Service, you consent to the terms of this Privacy Policy.